Premium Quality Optics...Great Prices
Clearance Optics
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Premium Quality Optics...Great Prices
Bear Basin Outfitters
We accept orders via telephone and fax (see below). We accept Discover, VISA, MasterCard, and American Express. Checks are fine, too! Please plan your order before calling or call our technical line at 1-(925) 945-7962 if you need assistance in preparing your order. When ordering, please make sure you have the model number of the item(s)you are ordering and whether you will also be ordering rings and bases (for rings and bases, please also have the following information available: firearm make and model, caliber and finish desired, i.e., matte, gloss or silver). For customers needing technical assistance, please contact us directly at 1-(925) 945-7962. For customers ready to order, please contact us at 1-(800) 641-4470... On a similar note, pls make tracking requests by e-mail only. As a reminder, we are open from 7:OO A.M. To 6:OO P.M. Weekdays and 8:OO To 4:OO On Saturday, Pacific Coast Time.
We have a huge inventory on hand and almost always can ship your order immediately. We do not add a surcharge for the use of a credit card as some companies do. Such practice violates bank policy and our idea of a fair and straight forward deal! If you encounter a company with such a policy, we strongly encourage you to report such instances to your credit card company.
We accept orders by FAX at 1 (925) 945-8103. Our 24hour FAX order line is a fast and efficient way to get your
order in ASAP. No fuss no waiting just FAX your order in and it will be shipped promptly
FAX orders should include the following information:
Model number of the item(s) you are ordering
If ordering rings and bases include: rifle make and model, and desired finish of rings and bases (matte, gloss, or silver)
Complete Shipping Address (and credit card billing address if different from the shipping address)
Phone number (include area code)
E-mail address so that we can confirm ordering information
Credit Card Account Number, Card Holder's Name As It Appears On The Credit Card and the expiration date
Please Sign Your Fax Order
FAX Orders should be sent ATTENTION: BEAR BASIN OUTFITTERS-SALES
We are committed to giving our customers a complementary balance of product insight and affordable prices. We are therefore unique in the optics business because we take pride in matching your optic needs with your skill level, budget and outdoor needs. Our technical staff has many years of outdoor experience and with a full range of our products. Because of our breadth of experience we service numerous outdoor groups, law enforcement teams, government agencies routinely as well as the majority of our customers..dedicated outdoor enthusiasts!!
For customers wishing to mail in their orders, please call to confirm price and stock availability. Your order will be held pending receipt of payment. Our mailing ONLY address is: (Please no packages)
Bear Basin Oufitters
712 Bancroft Rd #296
Walnut Creek, CA 94598
All orders received prior to 3:30 PM pacific coast time are shipped the same day. A nominal charge for shipping of $6.95 for orders up to 500 dollars and $7.95 for orders over 500 dollars applies for UPS ground to the lower 48 states. Shipping to Alaska and Hawaii is higher. We ship all over the world and will get your package to you ASAP. Most of the time we can get your order to the other side of the globe in 4 to 6 working days or less! We also offer express delivery for the continental USA, which means your optics in three days or less for $11.95!! International orders should e-mail for shipping rates.
We have an exceptional shipping record and are proud to boast a far less than one percent error rate for orders placed. In other words once your order is placed it will get to you promptly!!
All orders under $150 dollars will be assessed a handling charge of $1.95 to pull, pack and process your order. All orders over $150 dollars but under $500 dollars will be assessed $2.95. Orders between $500 dollars and $1000 dollars will be assessed a handling charge of $3.95. Orders in excess of $1000 dollars will be assessed a handling charge of $4.95
Ask about our package deals on orders of four optics or more and on select items.
We encourage our international customers to submit their order via FAX. Send us an E-mail note to confirm stock and then FAX the order in. We will ship your product immediately.
We are able to tell instantly where your package is in transit but can only do so electronically. We do not do tracking requests via telephone. Pls honor this policy!! We have never lost (knock on wood) a package! All tracking requests must be made by e-mail and will be forwarded to our shipping dept. Please make tracking requests by e-mail at: Tracking@BearBasin.com
Our policy is to stock every item we advertise, however, the products list are clerance items and limited to the stock on hand. We'll let you know what our stock availability is when you phone to place an order.
We guarantee 100% satisfaction with the products we carry. On returns/exchanges we will refund the cost of the item returned less our shipping, handling and order processing costs. It is necessary to get an authorization number before returning an item. It helps us keep track of your incoming package. Returns made after 15 days will be subject to a restocking fee. Returns after 30 days will not be accepted. Special orders are subject to a 15% restocking fee. All return items must be in their original condition and include all original documentation.
Items requiring repair or warranty should be returned directly to the manufacturer. Although we have a first class tech team, we do not do repairs under warranty.
We Specialize in Matching The Right Scope To Your Rifle And Shooting Needs!!
Thanks For The Visit!
Mail Order Hours: 7:00 A.M. - 6:00 P.M. Pacific Time
Saturdays 8:00 A.M.- 4:00 P.M., Closed Sundays
Telephone - Orders Only (800) 641-4470
All Other Questions USA 1 (925) 945-7962
Outside Continental USA 1 (925) 945-7264
Fax Orders 1 (925) 945-8103
Questions, and e-mail: Info@BearBasin.com
UPS Tracking: Tracking@BearBasin.com
To Subsribe to Our Newsletter and e-mail Specials, Send Us a Note At: Newsletter@BearBasin.com